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"One Step At A Time ...Ferociously"

Open Announcements

Modem Drivers

Richard Gamberg's Modem Troublshooter Page Please use that page as an initial first step!

Those of you having dialup modem connectivity problems - disconnects (other than the 10 Minute Idle Timeout, see below), difficulty connecting, or disappointing speeds -- You MAY find relief by updating your modem driver IF your modem is hardware controller-less:

Winmodems, Soft Modems, HSP Modems, AMR Modems, many USB modems - includes Rockwell/Conexant HCF, HSF, Soft56, Lucent/Agere 'LT', AMR, Scorpio, Mars, Apollo; Motorola; PCTel; BCM; IntelHaM, etc.

However, please go read this web page before you go updating your modem driver. There are lots of information that can help you and your dialup modem out.

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drop.io for Quick Transfers of Large Files

FlexGmail limits email attachments to 500K bytes TOTAL. If you want to send over large files, use Drop.io instead. Pretty good. Recommended.

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Continental U.S. Keepalives

Here are the dialup session limits for all Continental U.S. dialups:

  • Idle Timeout: 10 minutes - Typing a response to an email for instance, is NOT considered activity as nothing is sent over the modem until you press "SEND".

    - To keep your modem session from getting killed due to inactivity, go to this link: http://www.flex.com/refresh. Then, minimize the browser window.

  • Hard Session Limit: 5 hours - There is an overall FIVE HOUR session timeout that no amount of activity will prevent.

  • Simultaneous Dialup Connections: 1 - Your dialup can be from any computer, but only one login is allowed at a time or you'll get denied.



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    News Server Authentications

    All flexnet users who wish to access our news server (news.flex.com) MUST now login. For example if your username is "someuser", you will need to login as "someuser@flex.com", and use your regular flexnet password. This parallels the modem user login changes and is our way to make things uniform across all our services.

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    Webpage Form Mailers

    For those who wish to do FORM MAIL, please know that we now have a walk-thru (complete with an actual working example) of how to set one up on your web page. Go to Flex FormMail.

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    Del Wong
    Sysadmin, FlexNet Inc.