Global Citizenship integrity: Business Practices, Ethics & Compliance & Protection of Intellectual Properties (IP)

Integrity

We operate ethically and lead with integrity in all we do, so we can continue to earn the trust of our employees, customers, suppliers, investors and the communities where we live and work.

Our Code of Business Conduct and Ethics (“Code of Conduct”) weaves that commitment into principles, standards and responsibilities that help guide our behavior and decision-making. The Code of Conduct prohibits unethical behavior such as conflicts of interest, kickbacks, bribery, fraud, improper accounting and the inappropiate use of company assets or funds. It mandates compliance with the laws of the countries in which we do business. It also requires the protection of confidential information and intellectual property, the selection of suppliers in accordance with set business criteria and strict adherence to all public reporting requirements.

Business Practices
Our Corporate Compliance Program helps integrate our commitment to ethics and integrity into our day-to-day business practices. Global teams in 15 key compliance areas ensure that our employees have training on the regulatory requirements and compliance procedures related to their jobs, making compliance an integral part of our everyday activities. We monitor and assess compliance with regulatory requirements and investigate each allegation of noncompliance. When problems are detected, we conduct root cause analysis and modify internal controls to prevent reoccurrences. We track our compliance performance and report progress quarterly to our executive management team and the Audit Committee of our Board of Directors.

Ethics & Compliance
Flex’s Corporate Compliance Program links compliance-related activities and teams through a common management system designed to prevent violations of regulatory requirements. The program is led by a council of compliance directors who are subject matter experts in specific areas of legal compliance. Each compliance director is accountable, within his or her specific area of regulatory compliance, for an internal controls system that includes written policies and procedures, training, monitoring and assessment.

  • Code of Business Conduct and Ethics: Anonymous reporting
    The Flex Ethics Hotline is available to all employees, suppliers, customers, investors, and other stakeholders anywhere in the world who wish to report suspected violations of the Code of Conduct. Reports can be made either by calling this anonymous toll-free hotline or by filing a report online. The Ethics Hotline is available 24 hours a day, every day of the year, and in multiple languages. See list of toll-free numbers.

     

    The Ethics Hotline allows Flex to detect and investigate ethical problems, to manage them responsibly and to take measures to prevent similar problems in the future. All reports are investigated by our internal audit team, working in conjunction with compliance subject matter experts and the company’s legal department, as needed.

Protection of Intellectual Property
At Flex, we believe our customer’s intellectual property (IP) is as valuable as their physical assets. That’s why we employ high levels of security and safeguards to ensure that projects remain confidential and products protected at every stage, all the way from concept through commercialization.

Customers can be assured that throughout design, development and manufacturing, at any one of our global facilities, we maintain safeguards to ensure their IP is protected. Flex’s Customer Innovation Centers operate with the highest security solutions in place, so our customers can create tomorrow’s products today. Flex’s stealth “secret labs” provide a contained and secure space for your project—your IP never has to leave the room. Customer-specific servers and separate stockrooms can also be set up to ensure that every aspect of the process is fully protected.