California Privacy Policy
and Cookies Notice

Flex takes its obligations to protect privacy and personal information very seriously. Please read this Privacy & Cookies Notice (this “Notice”) carefully as it sets out important information relating to how we handle your personal information. “Personal Information” refers to data that can be used to uniquely identify an individual (directly or indirectly). Our “Website” means either www.flex.com or investors.flex.com.

In this Notice, references to “we,” “us,” “our,” “Flex,” or “Flextronics” are references to Flex and all its group companies. This Notice sets out how we collect and use personal information, and the choices and rights available to you in connection with our use of your Personal Information.

This Notice describes our practices when using the Personal Information collected online and offline of the business contacts, employees of clients (including customers of our clients) of, and suppliers to, all our group companies (“business contacts”) ; other persons who (1) may visit our websites (“website users”) or (2) who may visit our Flex pages on social media sites; and (3) job applicants.

This Notice will apply whether you have provided the information directly to us or we have obtained it from a different source, such as a third party.

We collect Personal Information from our business contacts directly from them or from the following third-party sources:

• Third party referrals;
• Client checking and verification processes such as due diligence checks;
• Social media sites such as LinkedIn and other public internet sites;
• Credit reference agencies, insurance information bureaus and government or financial institutions; and
• Other public resources such as telephone directories, newspapers, internet sites, commercially available marketing lists, registries, or public records.

The categories of information we collect about business contacts includes:

• Personal details including name, home address, employer, office address, personal and work telephone numbers, and home and work email addresses;
• Financial details including payments made and received and VAT/sales tax;
• Goods or services provided or purchased;
• Communications between us and our business contacts;
• Where business contacts have online accounts, log-in and similar credentials and information about use of these services;
• Image capturing, such as photos taken at events, videos, and CCTV footage;
• In certain circumstances criminal proceedings, outcomes and sentences, subject to applicable law.

We use this information for certain activities, including:

• To operate our business and provide our services;
• To manage our business and brand;
• Facilitating smooth running of the business through communication with corporate customers and suppliers, for example, to communicate about the goods and services we receive from suppliers;
• Maintaining and building upon customer and supplier relationships;
• Business planning;
• To fulfil a transaction initiated by a business contact;
• To fulfil a transaction initiated by a member of the Flex Group such as the purchase of supplies or equipment;
• To fulfil a transaction with, or for, Flex customers;
• To perform our obligations, or exercise our rights, under our contracts with customers or suppliers;
• Keeping accounts related to any business or other activity carried on by Flex;
• Deciding whether to accept any person as a customer or supplier;
• Keeping records of purchases, sales, or other transactions for the purpose of ensuring that the required payments and/or deliveries are made or services provided;
• Completion of customer satisfaction surveys;
• Research and development;
• Business development;
• Event management including inviting our business contacts to events and exhibitions;
• Database management;
• Running promotions or competitions;
• Security and crime prevention;
• For fraud and theft prevention or investigation, or other risk management purposes;
• Compliance with contractual, legal, and regulatory obligations;
• Enabling business contacts to access their online accounts; and
• For internal analysis and research to help us improve our services

We use this information because:

• It is necessary for performing our obligations, or exercising our rights, under our contracts with customers or suppliers;
• It is necessary for compliance with any legal or regulatory obligations that we are subject to;
• We have a legitimate business interest to:
• Manage our business and brand;
• Provide and improve our services;
• Operate our business;

If a business contact requires further information regarding our legitimate interests as applied to their Personal Information, they may contact the Global Data Privacy Officer.

We may disclose Personal Information of business contacts to third parties as follows:

• To Flex group companies in order to process the data for the above mentioned purposes;
• Business associates and other professional advisers;
• Third parties including for the purpose of event management;
• Claimants, beneficiaries, assignees, and payees;
• To suppliers and/or providers of goods and services and other third parties who work on our behalf to service or maintain business contact databases and other IT systems, such as suppliers of the IT systems which we use to process Personal Information, or who provide other technical services, such as printing;
• To third parties providing services to us, such as our professional advisors (e.g. auditors and lawyers);
• To competent authorities such as tax authorities, courts, regulators, and security or police authorities where required or requested by law or where we consider it necessary; and
• Subject to applicable law, in the event that Flex is merged, sold, or in the event of a transfer of some or all of our assets (including in bankruptcy), or in the event of another corporate change, in connection with such transaction.

Please see sections 4 to 7 below for further information concerning our use of Personal Information.

The categories of information we collect about users of our website and Flex webpages on social media sites such as Facebook, Instagram, LinkedIn, and Twitter include:

• Information users provide when they enter information on our website, such as when they provide contact details, answer online questionnaires, feedback forms, or applications for employment or submit CVs;
• Information provided when users subscribe to email newsletters such as name, email address, job title;
• Information users provide when registering for an online account through our website;
• Information users provide when posting content on social media sites.

We also collect Personal Information about the use of our website from users, including:

• Information captured in our web logs such as device information (e.g. device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g. URL, browser type, pages visited, date/time of access);
• Advertising information (such as size/type of ad, ad impressions, location/format of ad, data about interactions with ad);
• Behavioral information (such as information on the behavior or presumed interests of individuals which are linked to those individuals and may be used to create a user profile); and
• Information captured by our cookies (see Cookies section below).

If a website user does submit their information via one of our forms and they have cookies installed on their browser, all behavioral and web log data will be associated back to them. The website user will be informed of this when completing our forms.

Flex also uses cookie technologies (e.g. VWO) which fully anonymize your Personal Information (such as IP address or keystrokes) therefore the information cannot be traced back to a website user.

We use Personal Information of users of our website and Flex webpages on social media sites such as Facebook, Instagram, LinkedIn, and Twitter for certain activities, including:

• Personalizing the experience of our website;
• Providing products and services that website users have requested;
• Administering the website, investigating any complaints, and providing customer services;
• Providing website users and individuals accessing our web pages on social media sites with information and offers on products or services that may be of interest to them;
• Monitoring social media content to manage relations with our customers and promote our business and brand.

We use Personal Information about the use of our website for certain activities, including:

• Administering the website;
• Performing statistical and trend analysis to improve the user experience and performance of our website.

We use Personal Information of users of our website and Flex webpages on social media sites such as Facebook, Instagram, LinkedIn, and Twitter because:

• It is necessary for compliance with any legal or regulatory obligations w we are subject to;
• We have a legitimate business interest to:
  • Promote our brand and business through our website and through social media tools;
  • Monitor, investigate, and report any attempts to breach the security of our websites; and
  • Improve the performance and user experience of our websites;

If a website user or individual accessing our web pages on social media sites requires further information regarding our legitimate interests as applied to their Personal Information, they may contact the Global Data Privacy Officer.

In certain circumstances, where a website user does not provide Personal Information which is required (for example, in relation to our online services), we will not be able to perform our obligations under the contract with them or may not be able to provide them with products and services. We will make it clear if and when this situation arises and what the consequences of not providing the information will be for the website user.

We may disclose website and social media users’ Personal Information to third party recipients, as follows:

• to Flex group companies in order to process data for the above mentioned purposes;
• to third parties who work on our behalf to service or maintain Software as a Service platforms for our websites such as suppliers of the IT systems which we use to process personal data, or third parties who provide other technical services, such as printing;
• to third parties providing services to us, such as our professional advisors (e.g. auditors and lawyers);
• to competent authorities such as tax authorities, courts, regulators, and security or police authorities where required or requested by law or where we consider it necessary;
• subject to applicable law, in the event that Flex is merged, sold, or in the event of a transfer of some or all of our assets (including in bankruptcy), or in the event of another corporate change, in connection with such transaction.

Please see sections 4 to 7 below for further information concerning our use of Personal Information.

You have the right to request, and receive information on:

• The categories of Personal Information we collect, use, disclose, and/or sell.
• The categories of sources from which the Personal Information is collected.
• The business or commercial purpose for collecting or selling Personal Information (if applicable).
• The categories of third parties with whom we disclose Personal Information.
• The specific pieces of Personal Information we have collected about you.

You may request that we delete your Personal Information collected or maintained by us, subject to certain exceptions.

Where we receive a verifiable request from you, you are entitled to a copy of the Personal Information that we have collected on you that, to the extent technically feasible, would allow you to transmit that data to another entity without undue hindrance. In addition, we may provide Personal Information to you at any time, but we are not required to provide Personal Information to you more than twice in a 12-month period.

Flex does not sell or share the Personal Information of California residents (including any individuals under 16 years old) and has not done so in the past twelve (12) months. In  the event that it begins to do so in the future, you will be given an opportunity and a link to opt-out.

You have the right to correct inaccurate personal information that we maintain about the you.

We did not disclose or sell any sensitive personal information, as defined by CCPA/CPRA, to third parties for their business or commercial purposes during the last 12 months. We do not use or disclose any sensitive personal information, as defined by CCPA/CPRA, for purposes other than the purposes specified in Cal. Civ. Code Section 1798.140(e) and allowed by regulations promulgated pursuant to Cal. Civ. Code Section 1798.185(a)(11). In the event that it begins to do so in the future, you will be given an opportunity and a link to limit such use.

You have the right not to receive discriminatory treatment by us for the exercise of any of your rights.

You can exercise your rights, or you can designate an authorized agent to make a request on your behalf. We may require that you provide the authorized agent written permission to submit a request on your behalf and that the authorized agent verifies their own identity directly with us. The authorized agent may use the contact information listed in this notice.

We have put in place technical and organizational security measures to prevent the loss or unauthorized access of your Personal Information. We train our employees in the proper handling of Personal Information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet. If you have reasons to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us as set out below.

Our Website may contain links to other “non-Flex” websites. We do not control and assume no responsibility for the content, security, or the privacy policies and practices on those websites.

Flex encourages all users to read the privacy policies of those sites to determine how they collect, protect, and use Personal Information.

If you wish to be removed from our promotional or informational mailing lists, please click on the “unsubscribe,” “manage your preferences,” or similar link at the bottom of one of our broad-distribution emails.

Flex does not intend to, nor does it knowingly collect Personal Information of children under thirteen (13) years of age. If we learn that we possess such information, we will delete it. If you are under 13, or a parent or guardian of a person under 13 and believe that we have collected the Personal Information of that person, please contact us as provided below so that we may delete it.

From time to time, we may change and/or update this Notice. If this Notice changes in any way, we will post an updated version on this website. We recommend you regularly review this website to ensure that you are always aware of our information practices and any changes to such. Any changes to this Notice will go into effect on posting to this page.

We use cookies and other tracking technologies to customize content and advertising, provide social media features and to see how our visitors move through our website. We use this information to make decisions about ways to improve the services we offer you.

We may engage third party tracking and advertising providers such as those named below to act on our behalf to track and analyzes your usage of our website through the use of cookies. These third parties collect, and share with us, usage information about visits to our website and, sometimes by correlating this information with other information (e.g. your IP address), measure and research the effectiveness of our advertisements, track page usage, help us target our recommendations and advertising, and track use of our recommendations and advertisements.

The table below describes the cookies and similar technologies that we use and their functionality.

You can find more information about cookies, behavioral advertising, and online privacy at www.allaboutcookies.org or www.youronlinechoices.eu.

If you do not want to be tracked by Google Analytics cookies, you can opt-out by installing a browser plug-in here: https://tools.google.com/dlpage/gaoptout/.

At any time, you can prevent cookies from being set on your browser. For instructions on how to block, delete, or disable any cookies, please consult your browser’s ‘Help’ or ‘Support’ section. Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our website.

Please consult the following links for information on cookie management and blocking according to your browser:

• Explorer: https://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11
• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Safari: https://support.apple.com/kb/PH19214?locale=en_GB

You can also find more information and manage cookie storage at www.youronlinechoices.eu.

Flex’s website does not have the capability to interpret or apply “Do not Track” signals sent by web browsers. Third-parties, other than our service providers (such as our brand website analytics providers), do not have authorization from us to track which websites you visited prior to and after visiting our websites. That said, we cannot control all third-party tracking and there may be some third-party tracking over time and across third-party websites that occurs without our knowledge or consent.